Refund & Cancellation

Effective Date: 25th March 2025

At Veda Rehabilitation and Wellness Pvt. Ltd, we are committed to providing the best mental health, alcohol & drug addiction treatment and ensuring the best possible experience for our clients. We understand that unforeseen circumstances may require cancellations or changes to admission plans. This policy outlines the terms and conditions for refunds and cancellations related to admissions at our center.

1. Booking Confirmation

• To confirm admission, payment of the full treatment fee is required in prior.
  
• The balance payment if any for the subsequent month(s) is due 7 days prior to the start of the next month of treatment.

2.Cancellation Policy

a) Cancellation Before Admission Date

More than 30 Days Prior to Admission:

If a client cancels their admission 30 days or more before the scheduled admission date, a refund of 50 % of the total amount paid, will be processed.

3.Postponement and Rescheduling Policy

• Clients may request to reschedule their admission date subject to availability.
• Requests for rescheduling have to be made at least 30 days prior to the original admission date will be accommodated without additional charges.

4. Force Majeure and Exceptional Circumstances

• In the event of unforeseen circumstances beyond the control of the client or Veda Rehabilitation and Wellness Center (such as medical emergencies or natural disasters), a partial refund may be granted at the discretion of the management.
  
• Documentary evidence may be required to support claims under this clause.

5. Refund Processing

• Approved refunds will be processed within 14 days from the date of approval.
• Refunds will be made to the original payment method used during booking.

6. No-Show Policy

If a client does not arrive on the scheduled admission date and fails to provide prior notice, no refund will be provided, and the admission slot will be forfeited.

7. Amendments

Veda rehabilitation and wellness reserves the right to amend this refund and cancellation policy at any time. Any changes will be posted on our website https://vedawellnessworld.com/

8. Contact Information for Cancellations and Refunds

For any questions or assistance regarding cancellations or refunds, please contact:

Veda Rehabilitation and Wellness Pvt Ltd
📧 Email: contact@vedawellnessworld.com
📞 Phone: (+91) 81518 30000
🌐 Website: https://vedawellnessworld.com/

By availing of our services, clients agree to the terms and conditions outlined in this Refund and Cancellation Policy.

Thank you for choosing Veda Rehabilitation and Wellness Pvt. Ltd. We are committed to supporting your journey to wellness.