Privacy Policy

We respect the privacy of our users and every person who visits our sites https://vedawellnessworld.com/ . Here, Veda Rehabilitation and wellness Pvt Ltd refers to as (“Veda”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.

When you visit our website https://vedawellnessworld.com/ (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

VEDA REHABILITATION AND WELLNESS PVT. LTD is incorporated under the provisions of the Company Act, 1956/2013, and its registered office at R7/B2, Siddharth Nagar No.2, Road No. 9, Prabhodhan Thakre playground, Goregaon West, Mumbai- 400 104

1. GENERAL

a. We may modify this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post those changes on our website. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect. All additions and changes apply as of the time they are posted on this Site.
b. This Site is not intended for use by individuals under the age of 18. By using this Site or submitting information to us, you consent to our collection, use and sharing of information as described in this Privacy Policy. If you are not 18 years of age or older or you do not agree with the terms of this Privacy Policy, do not provide us with any information or use any of the services offered or provided on this Site. We do not direct the Site to, nor knowingly collect any personal information from children under the age of Eighteen. If it collects, it will be only under the guidance of the parent or guardian.

2. HOW DO WE COLLECT INFORMATION?

We collect information from different ways.
a. We collect information directly from you: – we collect information directly from you when you visit our site and fill the necessary details.
b. We collect information from you passively: We use tracking tools like Google analytics, Google webmasters, Browser cookies, web beacons for collecting information about your usage of our website

3.WHAT PERSONAL DATA DO WE COLLECT?

Information you provide to us
The personal information we collect from, and about, you may vary depending on how you engage with our Services and the information you provide voluntarily. We may collect personal information directly from you or otherwise in connection with your use of the Services, such as:

Book an Appointment
Information you provide when you Book an Appointment for yourself (or an authorized account for a minor), are matched to a therapist, or register yourself (or on behalf of a minor) as a client. The data we may collect while
using our site: –

a) Counselling:
Whether it is online or offline

b) Service
The treatment you are looking for such as Depression, Anxiety, Bipolar Disorder, De-Addiction, Personal Help, Family therapy, Group Therapy.

c) Language :
Such as English, Hindi, Gujrati

d) Name:
Such as first or last name.

e) Email address
Including but not limited to a hashed email address.

f) Phone number
Including but not limited to a hashed phone number.

g) Physical address
Such as a home address, physical address or postal address.

h) Gender
Such as male or female

i) Relationship status
Such as married or unmarried

j) Medications
Any previous medication prescribed by the doctor or any medicine used or taken by you.

k) Statistics
Such as to specific metrics or generate visuals that help libraries better understand and assess how their online resources are being used.

l) Search history
Information about searches performed in app or site

m) Financial Information,
Such as credit and debit card information, bank account and routing number, and billing and UPI address.

n) Information
Any information you provide to us.

4. WHAT INFORMATION DO WE COLLECT, USE, DISCLOSE FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE?

We collect both Non-Personally-Identifying Information and Personally-Identifying Information from you. “Non-Personally-Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person or entity. “Personally-Identifying Information,” by contrast, is information such as Title, Name, gender, postal address, fax number, email address, Contact number, age, Location, preference language, Occupation, relationship status, Mental issues dealing, can be directly associated with a specific person or entity.

I. Non-Personally-Identifying Information

A. Gathering Non-Personally-Identifying Information.

a. Web Browsers: Like most site operators, we gather Non-Personally-Identifying Information from you of the sort that web browsers, depending on their settings, may make available. That information includes your Internet Protocol (“IP”) address, operating system and browser type, and the locations of the web pages you view right before arriving at, while navigating, and immediately after leaving this Site.

b. Web Cookies: A “Web Cookie” is a string of information that a site stores on your computer, and your browser provides to this Site, each time you submit a query to this Site. We may or one of our third-party vendors, including Google, use Web Cookies to track the pages that you visit during each Site session, both to help us improve your experience and to help us understand how this Site is being used and to inform, optimize, and serve ads based on someone’s past visits to the Site.

B. Use of Non-Personally-Identifying Information.

We analyze Non-Personally-Identifying Information gathered from users of this Site to help us better understand how this Site is being used. By identifying patterns and trends in usage, we are able to better design this Site to improve your experiences, both in terms of content and ease of use. We may link information gathered using Non-Personally-Identifying Information to Personally-Identifying Information.

C. Disclosure of Non-Personally-Identifying Information.

From time to time, we may also release the Non-Personally-Identifying Information gathered from Site users in the aggregate to vendors or partners.

II. Personally-Identifying Information

A. Gathering Personally-Identifying Information from Site Users
a. We collect personal information from you when you provide it to us, including by providing information to us to find a treatment facility, or when you contact us. This information may include, for example, your name, gender, postal address, fax number, date of birth, zip code, phone number, and email address, Previous medications and therapy, Mental issues dealing with, relationship status, Location, Any suicidal thoughts

b. We may also collect Personally-Identifying Information from you when you contact us

B. Use of Personally-Identifying Information.

We may use your Personally-Identifying Information in the following ways:

i. To match you with a treatment center
ii. Respond to customer service requests
iii. Send you newsletters
iv. Send you marketing communications
v. Respond to your questions and concerns
vi. Improve our Site and marketing efforts
vii. Conduct research and analysis
viii. To provide requested information and services to users through other online or offline channels
ix. To improve the user experience with the Site
x. In connection with the operation of the Site

C. Disclosure of Personally-Identifying Information to Third Parties.

We may disclose Personally-Identifying Information in the following circumstances

i. To our related companies and service providers that are Business Associates or Qualified Service Organizations to perform a business, professional or technical support function for us
ii. As necessary if we believe that there has been a violation of the Website Terms of Use or of our rights or the rights of any third party;
iii. To respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and
iv. We may also disclose your personal information with your express consent for other purposes not listed here.
v. To Governmental Authorities: – Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders.
vi. We may share your health information with your health care providers for their treatment purposes such as coordination of your care.
vii. We may also use or disclose your health information, in accordance with specific requirements in the law, for the following purposes: To alert proper authorities if we reasonably believe that you may be a victim of abuse, neglect, domestic violence or other crimes; to reduce or prevent threats to public health and safety; for health oversight activities such as evaluations, investigations, audits, and inspections

5. WHAT RIGHTS YOU HAVE ON YOUR DATA?

a. Personal Information.
You may at any time review or change the information by:
Contacting us using the contact information provided in the website. We may change or delete your personal information, upon your request to change or delete your information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
b. Opt-Out Rights
All users or prospective users of this Site have the right at any time to cease permitting personal information to be collected, used or disclosed by veda and/or by any third parties with whom veda has shared and/or transferred personal information. These Opt-Out Rights may be exercised by contacting veda via email, by telephone or via certified mail. After processing an Opt-Out request, Veda will delete the user or prospective user’s personal information from its database.

6.HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

8. LIMITATIONS ON LIABILITY.

a. You assume all risks associated with dealing with other users with whom you come in contact through this site. None of the content on this site is intended to be used as medical advice without first consulting a qualified physician. We expect that you will use caution and common sense when using this site
b. Veda will exercise all reasonable efforts to safeguard the confidentiality of our users’ personal information. Veda shall not be liable for unauthorized disclosure of personal information due to no fault of Veda including, but not limited to, errors in transmission and unauthorized acts of Veda employees, staff and/or third parties.
c. You understand and agree that any dispute over privacy is subject to the terms and conditions of this privacy policy. you agree that our liability to you in respect of any loss or damage suffered by you for any breach of this privacy policy or for any reason whatsoever related to the use of the site shall not exceed rupees Ten Thousand.

9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at contact@vedawellnessworld.com